Terms of Service

Last Updated: August 24, 2026

Welcome to Solus Nutrition.

These Terms of Service (“Terms”) govern your access to and use of the Solus Nutrition website, online store, products, services, and related features.

By accessing our website, creating an account, placing an order, or purchasing a product from Solus Nutrition, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. About Solus Nutrition

Solus Nutrition operates an online retail store offering nutrition, wellness, fitness, supplement, personal care, and related products.

Throughout these Terms, the words “we,” “us,” and “our” refer to Solus Nutrition.

The words “you,” “customer,” and “user” refer to any individual accessing our website or purchasing from our store.

2. Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement.
• You are at least the age of majority in your jurisdiction or are using the website with the authorization of a parent or legal guardian.
• The information you provide to us is accurate and complete.
• You will use our products and services only for lawful purposes.

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary.

3. Health and Supplement Disclaimer

Products offered by Solus Nutrition may include dietary supplements, nutritional products, wellness products, fitness products, and other health-related items.

Information provided on our website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Products sold by Solus Nutrition are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized by the applicable regulatory authority.

Before using supplements or making significant changes to your diet or wellness routine, you should consult a qualified healthcare professional, particularly if you:

• Are pregnant or breastfeeding.
• Are under medical supervision.
• Have an existing medical condition.
• Take prescription or over-the-counter medication.
• Have known allergies or sensitivities.

Always read product labels, ingredients, warnings, instructions, and dosage recommendations before use.

You are responsible for determining whether a product is appropriate for your individual circumstances.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, specifications, sizes, quantities, and other information displayed on our website are accurate.

However:

• Packaging may change without prior notice.
• Product colors may appear differently depending on your screen.
• Manufacturers or suppliers may update ingredients, designs, labels, or packaging.
• Product images may be illustrative.

Where there is a difference between information displayed on our website and information provided on the physical product packaging, customers should follow the information and warnings provided on the physical product.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities.
• Discontinue products.
• Modify product selections.
• Refuse or cancel orders when inventory is unavailable.
• Correct inventory errors.

Adding a product to your shopping cart does not guarantee availability.

6. Orders

When you place an order with Solus Nutrition, you are making an offer to purchase the selected products.

Receiving an order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to refuse or cancel an order due to circumstances including:

• Product unavailability.
• Incorrect pricing.
• Suspected fraud.
• Payment authorization problems.
• Incorrect customer information.
• Shipping restrictions.
• Violation of these Terms.

If we cancel an order after payment has been successfully processed, any amount owed will be refunded according to the applicable payment method and our refund procedures.

7. Pricing

Prices displayed on our website may change at any time without prior notice.

The price applicable to your purchase is generally the price displayed when your order is submitted.

We reserve the right to correct:

• Typographical errors.
• Pricing errors.
• Promotional errors.
• Technical errors.

If a significant pricing error affects an order, we may contact you before fulfillment or cancel and refund the affected order.

8. Promotions and Discount Codes

Discount codes, promotional offers, coupons, and special pricing may be subject to additional conditions.

Unless otherwise stated:

• Promotions cannot be combined.
• Discount codes have no cash value.
• Promotional codes may expire.
• Some products may be excluded.
• Promotions may be limited to one use per customer.
• Promotions may be changed or discontinued.

We may cancel orders involving fraudulent, abusive, or unauthorized use of promotional offers.

9. Payments

Customers agree to provide valid, current, and accurate payment information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed through third-party payment providers.

We do not control the internal processing times, security procedures, currency conversions, or authorization decisions of third-party banks and payment providers.

10. Taxes, Duties, and Customs

Depending on your location, your order may be subject to:

• Sales taxes.
• Value-added tax (VAT).
• Import duties.
• Customs fees.
• Brokerage charges.
• Local government fees.

Unless expressly stated otherwise during checkout, international customers are responsible for taxes, duties, customs charges, and import-related fees imposed by their destination country.

Customers are also responsible for ensuring that ordered products may legally be imported into their country.

11. Shipping and Delivery

Estimated delivery times displayed on our website are estimates and are not guaranteed delivery dates.

Delivery times may be affected by factors outside our reasonable control, including:

• Customs inspections.
• Carrier delays.
• Weather conditions.
• Public holidays.
• Transportation disruptions.
• Incorrect addresses.
• High order volumes.
• International shipping procedures.

Once an order is transferred to the relevant carrier, tracking information may be provided when available.

12. Fulfillment Partners

Solus Nutrition may work with third-party suppliers, warehouses, manufacturers, logistics companies, and fulfillment partners to process and ship customer orders.

As a result, products within the same order may:

• Be shipped separately.
• Arrive at different times.
• Be shipped from different countries or fulfillment facilities.
• Use different carriers.

Receiving multiple packages for a single order does not necessarily indicate that any products are missing.

13. Shipping Addresses

Customers are responsible for ensuring that the shipping information provided during checkout is accurate and complete.

Please review your address carefully before submitting your order.

We cannot guarantee that an address can be changed once an order has entered fulfillment.

Additional costs resulting from incorrect or incomplete addresses may be the responsibility of the customer where permitted by law.

14. Returns and Refunds

Returns, refunds, cancellations, exchanges, damaged products, and related matters are governed by our separate Return & Refund Policy.

By purchasing from Solus Nutrition, you acknowledge that you have reviewed and accepted the applicable Return & Refund Policy.

Nothing in these Terms limits mandatory consumer protection rights available under applicable law.

15. Personal Use

Unless otherwise authorized by us, products purchased from Solus Nutrition are intended for personal and lawful use.

You may not use our website or products for fraudulent or unlawful commercial activities.

16. Prohibited Uses

You may not use our website:

• For illegal purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property rights.
• To transmit malware, viruses, or malicious code.
• To attempt unauthorized access to our systems.
• To collect customer information without authorization.
• To interfere with the security or operation of our website.
• To submit fraudulent orders or payment information.
• To impersonate another individual.
• To engage in abusive or fraudulent chargebacks.
• To scrape, copy, or commercially exploit our website without authorization.

We may terminate or restrict access where we reasonably believe these Terms have been violated.

17. Intellectual Property

Unless otherwise stated, content available through Solus Nutrition, including:

• Logos.
• Branding.
• Website design.
• Graphics.
• Text.
• Images.
• Product presentations.
• Marketing materials.
• Videos.
• Written content.

is owned by, licensed to, or lawfully used by Solus Nutrition and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, license, or commercially exploit our proprietary content without prior written permission.

Third-party trademarks and product names remain the property of their respective owners.

18. User Reviews and Content

If you submit reviews, photographs, testimonials, comments, or other content to Solus Nutrition, you confirm that:

• You have the right to submit the content.
• The content is truthful to the best of your knowledge.
• The content does not violate third-party rights.
• The content is not unlawful, threatening, defamatory, discriminatory, or fraudulent.

By submitting content, you grant Solus Nutrition a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and share that content for legitimate business and marketing purposes, subject to applicable law.

19. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, shipping providers, social networks, manufacturers, or other external services.

These services operate independently from Solus Nutrition.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services.

You should review the terms and privacy policies of third parties before using their services.

20. Accuracy of Website Information

We reserve the right to correct errors, inaccuracies, or omissions on our website at any time.

We may update product descriptions, prices, availability, promotions, shipping information, and other website content without prior notice.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Solus Nutrition website and services are provided on an “as available” and “as is” basis.

We do not guarantee that:

• The website will always be uninterrupted.
• The website will always be error-free.
• Every product will meet every customer's individual expectations.
• Delivery estimates will always be achieved.
• Website content will always be free from technical errors.

Nothing in this section excludes warranties or protections that cannot legally be excluded under applicable consumer law.

22. Individual Results

Results from nutritional, fitness, wellness, and supplement products may vary from person to person.

Testimonials, customer experiences, product reviews, photographs, or marketing materials should not be interpreted as guarantees that you will achieve identical or similar results.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Solus Nutrition will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

This includes, where legally permitted, damages resulting from:

• Misuse of a product.
• Failure to follow product instructions.
• Undisclosed allergies or medical conditions.
• Third-party carrier delays.
• Customs delays.
• Events outside our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by law.

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Solus Nutrition, its affiliates, contractors, service providers, employees, and partners from claims, damages, losses, liabilities, and reasonable expenses resulting from:

• Your violation of these Terms.
• Your unlawful use of our website.
• Your infringement of third-party rights.
• Fraudulent activity associated with your account.

25. Force Majeure

Solus Nutrition will not be responsible for delays or failures resulting from circumstances beyond our reasonable control.

These circumstances may include:

• Natural disasters.
• Wars.
• Government restrictions.
• Pandemics.
• Strikes.
• Transportation interruptions.
• Carrier disruptions.
• Customs delays.
• Power failures.
• Internet or telecommunications failures.

26. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

27. Changes to These Terms

We may update these Terms periodically to reflect changes in:

• Our business.
• Our products or services.
• Applicable laws.
• Payment methods.
• Shipping practices.
• Website functionality.

The updated version will be published on this page with a revised “Last Updated” date.

Continued use of our website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

28. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect.

29. No Waiver

Failure by Solus Nutrition to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

30. Governing Law and Consumer Rights

These Terms are subject to the laws applicable to Solus Nutrition and to mandatory consumer protection laws applicable to the customer.

Nothing in these Terms is intended to remove rights that cannot legally be waived or excluded.

31. Contact Us

If you have questions regarding these Terms of Service, an order, or the use of the Solus Nutrition website, please contact our customer support team.

When contacting us regarding an order, please provide your:

• Full name.
• Order number.
• Email address used for the purchase.
• Description of your request.
• Solus Nutrition
  Customer Support
  Email: solusnutrition.support@gmail.com

Solus Nutrition
Customer Support